25 Years Of Experience

3 Generations of family

What is a Home Care Package

Are you or a loved one looking for ways to maintain your independence and quality of life as you age? Home Care Packages might just be the solution you’ve been searching for! Home Care Packages are a government-subsidised program designed to support older Australians to live at home independently while receiving the care and assistance they need. These packages are designed to offer a wide range of services and support, from basic household tasks to high-level care needs such as personal care and allied health services.

But how do you know if you’re eligible for a Home Care Package? The first step is to undergo an assessment with the government’s Aged Care Assessment Team or Regional Assessment Service to determine your care needs and the appropriate level of support required. If you’re deemed eligible, you’ll be placed on a national priority queue, managed by My Aged Care, which allocates available packages based on the highest level of need.

Old couple at home

Once you’ve been allocated a Home Care Package, you’ll then be able to choose a Home Care Provider and develop a personalised care plan tailored to your specific needs and preferences. It’s important to note that there are costs associated with accessing a Home Care Package, which are shared between you and the government. These costs vary depending on the level of the package, your income, and assets and may include a basic daily fee, an income-tested care fee, and additional fees. Here at Care With Quality we do not charge a daily fee. Learn more about our Home Care Packages service here.

Care management and package management are crucial aspects of ensuring you receive the care and support you need. Care management involves coordinating and monitoring your care plan to ensure it aligns with your needs and preferences, while package management involves managing the financial and administrative aspects of your Home Care Package, such as budgeting and invoicing.

It’s important to remember that Home Care Packages can be used to access a wide range of services and support, such as personal care, household tasks, meal preparation, transport, and allied health services. If your needs change or you’re not satisfied with your Home Care Provider, you can always switch to a different provider.

If you or a loved one have any questions about Home Care Packages, please do not hesitate to get in touch with our team. Our experienced team can provide general advice and support on the Home Care Package program, including eligibility, services and support, and costs.

Home Care Packges

Steps to get a Home Care Package:

Step 01
for an

Contact My Aged Care on 1800 300 422 or visit myagedcare.gov.au to request an assessment.
A member of the government's My Aged Care team will attend your home to assess your eligibility and which level best supports you.

Step 02
Receive your

My Aged Care will send you a letter to tell you if you are eligible for a Home Care Package and your approved funding level. If eligible you will be placed on a national waitlist and be notified when your package becomes available.

Step 03
your allocation

Once you have been allocated a Home Care Package, call us so that we can help start your services and complete an Income Tested Fee application. You will have 56 days from the date you receive your allocation letter to choose a provider.